shipping & returns

shipping

  • We ship to all US states and territories.
  • We ship to International addresses: to arrange write to touch@tribeactive.com
  • Most standard shipping orders placed by 4 p.m. EST will be processed the same business day.
  • We ship within one business day after your order is placed.
  • All orders are subject to credit approval.
  • Orders for Next Day delivery may be placed Monday through Thursday before 3 p.m. EST.
  • We do not ship on Saturdays, Sundays or holidays.

shipping cost

Standard – 4-8 business days – $10.00
2 business days – $18.00
Next Day – $25.00

returns

Our aim is you to be 100% happy with your products. If for some reason you are not completely satisfied, you may return your merchandise, please see the following information for conditions:

  • Returns must be postmarked within 30 days from the date your order shipped for full-price merchandise, or 14 days for sale merchandise. If you make your return after the specified time period, you will be credited the item’s current selling price.
  • Any returns received after 30 days will be returned to sender.
  • All apparel must be returned unworn, unaltered and with all original tags attached.
  • Some exceptions apply to our standard return policy: shoes must be returned unmarked and in the original shoe box.
  • All shipping and handling charges are non-refundable.
  • Returns will be processed back to your original form of payment. Please allow us approximately 14 business days to process returns; we will send you a confirmation email when your return is complete. Please note that depending on your credit card company, it may take 1 billing cycle after your credit is applied for it to post to your account.
  • Items reduced 50% or more off the original price are considered Final Sale and not returnable for refund or credit.
  • Swimwear and underwear are not returnable.
  • Please contact us for further information touch@tribeactive.com

Return to Address:
1870 N Corporate Lakes Blvd #266742
Weston FL, 33326